[CAMPAIGNS] Code entry box not honouring campaign start / stop dates

[CAMPAIGNS] Code entry box not honouring campaign start / stop dates

Hello Isabella,

Yes, the campaign dates issue for when we don't pre-bank the codes is already in this Zoho ticket

Kind regards,
Daniel
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Hi Isabella,

(1) only seems to happen for campaigns where we DO NOT pre-bank the codes. Well spotted actually.

Do we have any campaigns coming up where we don't pre-bank the codes? The best solution will take a while, but there is a much quicker "hack" solution that I can put on any campaign you need.

Thanks,
Daniel
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Daniel Rhodes
20 Dec 2018 02:05 PM ( responded in 3 hours )
Hello Isabella,

jFYI I'm still working on (1) but it appears to be a core bug with the next gen platform (Stoneleigh has the same bug).

I'll have to do a bit more digging but there might not be a quick fix or implementation I'm afraid :-S

I'll feed back before long.

Kind regards,
Daniel
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Daniel Rhodes
Private
.
20 Dec 2018 01:52 PM
Here's the skinny for Stoneleigh (if you alter the promo start and stop dates such that the campaign hasn't officially started yet):

[] You can enter any old code and get straight to the form :-( ...
[] ... which will put the code in inspire-flights_application_codes
[] If you hit BACK in the browser, and type in the same code again - BINGO!

So, in a nutshell, this seems to be a core Forge issue but one that *might* be salvageable
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Daniel Rhodes
Private
.
20 Dec 2018 12:09 PM
. Edited
Is (1) something to do with the edit pencil "external code batch" setting?
Stoneleigh is a very similar campaing (2 step mail-in with cusotm receipt code validation) and it has a different setting than GoPro for the "external code batch".

UPDATE: altering this setting on GoPro didn't have the desired effect (of activating the campaign liveness check for code entry)...
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Isabella Gasselich
20 Dec 2018 10:56 AM ( 433 days ago )
Hi


please do check the following

1) Voucher code field should only work from the 24/12

thank you
Isabella

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