Discouraged characters in campaign application codes
Certain characters cause problems when they are used - or input - as part of an application code.
The following table lists all known problematic characters and why they are discouraged:
CHARACTER | DISCOURAGEMENT REASON |
space | internal technical reasons - mostly around CSV code upload into backoffice |
comma (',') | same as above |
tab | same as above |
slash ('/') | PDF barcode issues (barcode doesn't scan) |
underscore ('_') | PDF barcode issues (PDF doesn't generate) |
colon (':') | breaks the step 2 "hash" links that we send out (white screen of death for applicant) |
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Also, it creates at least two problems if live application codes (DEMO codes haven't been tested) starting with the characters 'test' are added to a campaign. Firstly, such codes won't get picked up when entered anyway (as the system thinks you've simply entered the testing code of 'test'). Secondly, if it's a code like 'test1' or 'test22' then this will affect the auto-incrementing logic of when the testing code of 'test' is entered.
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